Quick answers to the most common questions about Yoley.
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Ask our support agent →Yes — the core Yoley app is completely free, forever. There is no monthly subscription and no hidden fees. You only pay when you collect a card payment, and that rate is just 1.49% per transaction.
The optional Pro plan at £9.99/month unlocks advanced features like Tap to Pay on iPhone, Open Banking, WhatsApp enquiries and Yoley Capital. But you can run a full trade business on the Free plan with unlimited quotes, invoices and expenses.
Yoley is currently available on iPhone running iOS 16 or later. iPad support is planned for a future update. There is no Android version at this time — Yoley is built specifically for Apple devices to take advantage of features like Face ID, Tap to Pay and iCloud Keychain.
Under two minutes. Download from the App Store, enter your name, business name and pick your trade — and you’re done. No forms, no sales calls, no credit card required to start.
Setting up card payments for the first time takes an extra 2–3 minutes for identity verification (required by UK financial regulations).
Yoley works for any UK tradesperson, including electricians, plumbers, gas engineers, builders, joiners, painters and decorators, roofers, tilers, landscapers, HVAC engineers, and more. If you run a trade business and need to quote, invoice and track expenses, Yoley is for you.
Tap the Quotes tab → tap the + button → choose or add a customer → add a title and line items → tap Send. Your customer gets an email or SMS with a branded quote they can accept with one tap.
The whole process takes under 30 seconds once your customer and kit bundles are set up.
Yes. Open the quote, then tap the green Manually Approve button next to the status badge at the top of the screen. Select how the customer confirmed — Phone, Text, Email, or Other — and optionally add a comment (e.g. "Confirmed via phone, start date 20th").
The comment you add is automatically carried through as a note on the job when you schedule it.
Kit Bundles are pre-saved groups of line items for jobs you do regularly — for example, a "Standard boiler service" might include 1 hour labour + service kit + travel. Instead of entering each line individually, you add the whole bundle with one tap.
Set up bundles in Settings → Kit Bundles.
Yes. Any comment you add during manual approval (or that was added by the customer when they accepted the quote digitally) is automatically pre-filled into the job notes when you schedule the job from that quote.
Open an accepted quote and tap Convert to Invoice. All line items, customer details and notes copy across automatically. Set a due date and tap Send Invoice. The invoice arrives with a payment link so the customer can pay by card immediately.
Yes — tap Invoices → + and fill in the customer and line items directly. You don’t need to go through the quote flow if the job is straightforward.
By default, customers can pay by card (Visa, Mastercard, American Express) via the secure payment link at 1.49%. Pro users can also offer Pay by Bank (instant bank transfer via Open Banking) at no transaction fee.
Very. Yoley uses Apple’s Vision framework for on-device OCR and it handles most printed receipts extremely well — extracting totals, VAT amounts and supplier names automatically. You can always review and correct the extracted values before saving.
Handwritten receipts or very faded thermal paper may require manual entry.
No. All OCR processing happens on your device. Receipt images and extracted data are stored only in your iCloud account (via CloudKit) and are never sent to Yoley’s servers or any third-party OCR service.
Go to Expenses → Export. You can export a summary organised by HMRC SA103 box as a PDF or spreadsheet. This is exactly what your accountant needs for your self-assessment return. The export covers any date range you choose.
SA103 is the HMRC self-employment supplementary page of your self-assessment tax return. It has specific boxes for different expense categories (materials, vehicle costs, subcontractors, etc.). Yoley maps each expense you log to its corresponding SA103 box, so completing your tax return is straightforward.
Tap the Job Diary tab → Schedule Job (top right). The sheet shows your accepted quotes ready to book. Select the quote, set the start and end time, review the pre-filled notes and tap Save Job.
When you open a job in the diary, Yoley gets your current location (using Apple’s Location Services), geocodes the customer’s address, and calculates the estimated driving time via Apple Maps. It shows the travel time and distance in miles. Tap Open in Apple Maps to get full turn-by-turn directions.
The 5-day weather forecast in the Job Diary is a Pro feature. If you’re on the Free plan, you’ll see a “Upgrade to Pro” prompt in the weather section. Upgrade to Pro to unlock the forecast.
Yes. Tap Schedule Job and choose New Job (No Quote). Enter the job title, customer, date and time. It’s a standalone appointment not linked to a quote.
Card payments via the payment link cost 1.49% on both Free and Pro plans. Tap to Pay on iPhone (Pro only) costs 0.99%. There are no monthly fees, setup fees or minimum volumes. You only pay when you get paid.
Funds from card payments typically settle to your bank account within 1–2 working days. Tap to Pay payments and payment link payments follow the same settlement schedule.
No — Tap to Pay uses your iPhone’s built-in NFC chip to accept contactless cards and Apple Pay. No card reader or additional hardware is needed. Tap to Pay requires an iPhone XS or later and is a Pro feature.
Pay by Bank is an Open Banking payment method available on the Pro plan. Instead of a card, your customer authorises an instant bank transfer directly from their bank app. The money lands in your account immediately, and there’s no transaction fee — it’s free for both you and your customer.
Payments are processed by Monek, a UK-regulated payment provider authorised by the Financial Conduct Authority (FCA). Card data is encrypted end-to-end and never touches Yoley’s systems. Monek is PCI-DSS compliant.
Yes. Yoley includes CIS subcontractor management on the Free plan. You can add CIS subcontractors with their UTR numbers and deduction rates (20% standard, 30% unverified, or 0% for gross payment status). CIS deductions are calculated automatically on invoices raised against them.
Not currently. Yoley helps you track CIS deductions accurately, but CIS monthly returns must still be submitted to HMRC via their online portal or through your accountant. We’re exploring direct HMRC submission as a future feature.
Pro includes everything in the Free plan, plus:
Yes — Pro comes with a free trial period so you can experience all the features before being charged. The trial length is shown in the app when you upgrade. You can cancel any time before the trial ends and you won’t be charged.
Subscriptions are managed through the App Store. Go to your iPhone Settings → tap your name → Subscriptions → Yoley → Cancel Subscription. Your Pro features remain active until the end of your current billing period. Your data is never deleted.
Nothing. All your quotes, invoices, expenses, customers and jobs remain exactly as they were. You’ll simply lose access to the Pro-only features (Tap to Pay, Open Banking, etc.) after your billing period ends. Your data is always yours.
Tap the burger menu (three lines, top left) and scroll to App Lock. Toggle it on. From the next time you open Yoley, you’ll be prompted to authenticate with Face ID or Touch ID before the app opens. If biometrics fail, it falls back to your iPhone passcode.
All your data is stored in your personal iCloud account via Apple CloudKit. Yoley’s own servers never hold your business data. If you upgrade to a new iPhone or reinstall the app, everything restores automatically when you sign in with the same Apple ID.
Your data is safe in iCloud — nothing is lost. Use Apple’s Find My app to lock or remotely wipe the device if needed. Install Yoley on a new phone, sign in with the same Apple ID, and all your data will be there.
Tap the burger menu → Settings → Business Profile. From here you can update your business name, address, logo, VAT number and contact details. Changes take effect on all new quotes and invoices immediately.
Our support agent knows Yoley inside and out — ask it anything.